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Privacy Policy

YOUR FINANCIAL PRIVACY RIGHTS:

 This is our privacy notice for our customers, including all applicants for financial products or services. In this policy, we describe the sources for non-public personal information that we collect on our customers. In addition, we describe the measures that we take to secure that information.

Definitions

We, our, and us mean Pinnacle Bank, Rogers, Arkansas. You and yours means all our customers who have a continuing relationship with us, such as:

  • Deposit account
  • Loan account 
  • and consumers who merely apply for a financial product or service.

Non-public personal information means information about you that we collect in providing a financial product or service to you. Non-public personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership. Rather, it means owning enough to have control.

A non-affiliated third party is a company that is not an affiliate of ours.

Information That We Collect

We collect non-public personal information about you from:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with non-affiliated third parties
  • Information from a consumer reporting agency

Confidentiality of Your Non-Public Personal Information

We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to comply with federal standards to guard your non-public personal information.

Non-Public Personal Information and Affiliates

We will not disclose your non-public personal information to affiliates.

Non-Public Personal Information and Non-Affiliated Third Parties

We will not disclose your non-public personal information to non-affiliated third parties, except as permitted by law.

Non-Public Personal Information and Former Customers

We do not disclose any non-public personal information about our former customers.

Authorized Sharing - Joint Marketing

We may disclose all of the information we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Federal law permits us to disclose this information to companies that perform marketing services on our behalf or with other financial institutions with whom we have joint marketing agreements. You do not have the right to opt out of the disclosure of this information. We may also disclose non-public personal information about you to unaffiliated third parties as permitted by law.

We may disclose this information to financial institutions, such as:

  • Insurance agents
  • Marketing companies
  • Credit card companies
     
We may make these disclosures under joint marketing agreements to provide our customers with information about additional products and services.